Privacy notice

Who we are

Nirmita Ltd is the controller of the personal information described here. We are registered in England and Wales under company number 17312626.

You can contact us through the enquiry form on our website.

Information we collect and why

Enquiries

If you email us, we receive the information you choose to provide, such as your name, email address, organisation, project details and message. We use it to respond, discuss a potential project, provide requested information and keep an appropriate record of our correspondence.

Our lawful basis is our legitimate interest in responding to business enquiries and, where relevant, taking steps at your request before entering into a contract.

Website delivery and security

Our hosting infrastructure may process technical information such as IP address, browser type, requested page, date and time to deliver the site, maintain security and diagnose faults. Our lawful basis is our legitimate interest in operating a secure, reliable website.

Contact form and cookies

The contact form sends your message to Nirmita through our email delivery provider. The website does not keep a separate database copy of your submission.

We do not use analytics, advertising trackers or non-essential cookies, so this site does not display a cookie consent banner. If that changes, we will update this notice and introduce consent controls where required.

Sharing and international transfers

We do not sell personal information. We may share it with service providers that support our email, IT and website hosting, acting under appropriate contractual obligations. We may also disclose information where the law requires it or to establish, exercise or defend legal claims.

Some service providers may process information outside the United Kingdom. Where required, we use an approved transfer mechanism or rely on another lawful safeguard.

How long we keep information

We normally keep enquiry correspondence for up to 24 months after our last meaningful contact. We may retain it longer where needed for an active project, a legal obligation, or the establishment, exercise or defence of legal claims. Technical logs are retained according to our hosting provider’s operational and security schedules.

Your rights

Depending on the circumstances, you may have rights to access, correct or erase your personal information; restrict or object to its use; and receive a portable copy. You can contact us through the website enquiry form.

You can also complain to the Information Commissioner’s Office .

Changes to this notice

We may update this notice when our services or legal obligations change. The date at the top shows when it was last revised.